Privacy Policy

    Effective Date: May 28, 2025

    Knollwood Lodge (“we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you may provide while using our website.

    This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.

    1. Information We Collect

    We may collect the following information when you interact with our website:

    • Personal Information: When you fill out a contact form, we may collect your name, email address, phone number, and any other details you choose to share.

    • Usage Data: We may collect non-identifying information such as browser type, operating system, pages visited, and time spent on the site for analytics purposes.

    2. How We Use Your Information

    We use the information you provide to:

    • Respond to inquiries and provide customer service

    • Send updates or confirmations related to your stay or inquiry

    • Improve the performance and usability of our website

    We do not sell, rent, or share your personal information with third parties for marketing purposes.

    3. Cookies and Tracking Technologies

    Our website may use cookies to enhance your browsing experience. Cookies help us understand how visitors interact with the site so we can improve functionality. You can disable cookies through your browser settings if you prefer.

    4. Data Security

    We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

    5. Your Choices

    You can:

    • Contact us to update, correct, or request the deletion of your personal information.

    • Unsubscribe from any promotional emails by following the unsubscribe link included in the message.

    6. Third-Party Links

    Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

    7. Children’s Privacy

    Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

    8. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

    9. Contact Us

    If you have any questions about this Privacy Policy, please contact:

    Knollwood Lodge
    130 Knollwood Lodge Rd.
    Hot Springs, AR 71913
    📞 (501) 767-9231
    ✉️ Philip@knollwoodlodge.com